Summary
Jazeera Paints is hiring a Flooring and Waterproofing Key Account Executive in Madina, Saudi Arabia. The role manages key client relationships, identifies sales opportunities, and proposes flooring and waterproofing solutions based on customer needs. Duties include negotiating commercial terms, tracking sales performance and forecasts, maintaining CRM records, and coordinating with operations, logistics, and project teams. The executive also provides after-sales support and follows up on client satisfaction.
The posting
As published on jazeerapaints.com. Pulled from the employer's site and shown as they wrote it.
1. Key Account Management:
- Develop and maintain long-term relationships with key clients in the flooring and waterproofing sectors.
- Act as the main point of contact for assigned key accounts, ensuring customer satisfaction and addressing any issues or concerns promptly.
- Understand the clients’ needs and propose suitable flooring and waterproofing solutions to meet their requirements.
- Monitor and ensure timely delivery of products and services to key accounts.
- Collaborate with internal teams to ensure smooth execution of projects for key clients.
2. Sales Strategy & Business Development:
- Implement sales strategies to achieve or exceed sales targets for flooring and waterproofing products.
- Identify new business opportunities within key accounts and the broader market, driving revenue growth.
- Assist in market research to identify emerging trends, competitive landscape, and customer preferences.
3. Product Knowledge & Solutions Selling:
- Stay updated on the latest trends, technologies, and products in the flooring and waterproofing industry.
- Provide technical expertise and guidance to clients regarding product specifications, applications, and benefits.
4. Negotiation & Contract Management:
- Negotiate pricing, terms, and conditions with clients while maintaining profitability for the company, as per company’s policy.
5. Sales Reporting & Analytics:
- Monitor sales performance and prepare reports on account performance, sales forecasts, and market conditions.
- Track key performance indicators (KPIs) and provide updates to senior management regarding sales progress and challenges.
- Utilize CRM systems to maintain accurate records of customer interactions, sales activity, and pipeline development.
6. Collaboration & Teamwork:
- Work closely with internal teams, including operations, logistics, and project management, to ensure successful implementation and delivery of solutions to clients.
- Participate in regular team meetings to align sales efforts and share best practices.
7. Customer Support & After-Sales Service:
- Provide ongoing support to clients, addressing any post-sale concerns and ensuring the proper maintenance of long-term relationships.
- Follow up with clients after the completion of sales to gather feedback and ensure satisfaction.
Executes activities related to his/her function in safe and environmental methods.
To perform any other duties assigned by his direct supervisor / manager