Summary
Four Seasons is hiring an In-Room Dining Server Assistant for its resort and residences at The Pearl-Qatar in Doha. The role supports room-service operations by delivering food and amenities, describing menu items, taking orders when needed, preparing small food items, and setting up and clearing tables and service areas. Candidates should have 1–2 years of related experience and excellent English; Arabic is an advantage. The hotel will apply for work authorization for the successful candidate.
The posting
As published on fourseasons.com. Pulled from the employer's site and shown as they wrote it.
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.
Our Team:
Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.
Who We Look For:
We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.
Job Description:
The Four Seasons Resort and Residences at The Pearl-Qatar is looking for IRD Assistant Server to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! This individual takes ownership over their role and operation and can quickly connect to those around them. Confidence, adaptability, and the assurance of a quality experience make a successful candidate for this role.
Essential Functions:
Greet guests by name, describe selected items to the guest using interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals
Take guest orders in the absence of order taker
Plate and prepare small food items
Perform other tasks or projects as assigned by management
Assist with service of food items
Assist with set-up and cleaning of operational areas
Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed
Assist to clean private bars, private bar carts and storerooms.
Able to stock and replenish ice for guest rooms.
The ability to respect the privacy of all guest rooms.
The ability to keep breakage of items to a minimum.
The ability to report any unusual incidents, persons or items found or seen on the guest floors.
The ability to respond properly in any hotel emergency or safety situation.
In Room Dining Assist Server assist the server to transports food orders and amenities including any special needs and/or requests to the guest in room in a timely manner to ensure proper food quality.
Greet guests and be able to provide thorough description of food and beverage items.
Breakdown, clean, and set-up room service tables and all necessary items; coordinate tray and table removal.
Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Greet guests by name, describe selected items to the guest using interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals
Take guest orders in the absence of order taker
Plate and prepare small food items
Perform other tasks or projects as assigned by management
Assist with service of food items
Assist with set-up and cleaning of operational areas
Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed
Preferred Qualifications and Skills
1-2 years of experience in related field
Excellent command in English, Arabic is an advantage
Service Passion for Luxury Hospitality and have an eye to details.
Our Offering:-
Opportunities to build a successful career with global potential
Unique strong culture - diversity of 50 different nationalities
Living accommodation in a high quality, well-resourced apartment
Excellent Training and Development opportunities
Employee Recognition Programs
Complimentary nights at FS Hotels Worldwide
Paid annual home leave tickets
Complimentary meals in employee restaurants
Free transportation to work
Medical coverage
Work Authorization:-
Hotel will apply for the work authorization for a successful candidate.
Learn more about employment with Four Seasons:-
You could also learn more about employment with Four Seasons via the following channels:
https://www.facebook.com/FourSeasonsJobs
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
http://jobs.fourseasons.com
https://twitter.com/FourSeasonsJobs