Summary
IHG Hotels & Resorts is hiring a Restaurant Manager in Taif, Saudi Arabia. The role oversees daily restaurant operations, financial performance, promotions, service quality, brand standards, and guest issue resolution. It also includes employee training, performance reviews, engagement, and compliance with safety and operating procedures. Applicants should speak Arabic, be fluent in English, hold a hospitality degree or certification, and have pre-opening experience and 3 years of experience as an Assistant Restaurant Manager.
The posting
As published on ihgplc.com. Pulled from the employer's site and shown as they wrote it.
A little taste of your day-to-day:
Every day is different at IHG, but you’ll mostly be:
Financial return
Manages daily operation of restaurant.
Conducts market and competitor analysis.
P&L analysis including productivity and cost management.
Develops and implements promotions calendar for F&B products
Actively pursues cost saving measures and recycles wherever possible
People
Conducts on-the-job training sessions for restaurant employees.
Conducts pre-meal briefing and maintains liaison with kitchen.
Ensures that grooming of restaurant employees is up to required standard.
Role modelling the IHG Company Values and Core Purpose.
Leading employee engagement activities.
Conducting Annual and Mid-Year Performance Reviews.
Coaching and regular feedback sessions of employees.
Holds self and others accountable for achieving results.
GUEST EXPERIENCE
Supervising & directing courteous serving of food & beverage in restaurant.
Implementation and maintenance of brand standards.
Driving the guest experience through service quality.
Knowledgeable of menu, recipe and production procedure.
Maintains customers database and utilizes effectively
Taking appropriate actions to resolve guests' complaints
Being attentive to guests and anticipating their needs
RESPONSIBLE BUSINESS
Manages daily operation of restaurants.
Implementation of quality assurance programs
Implementation and compliance of the Company’s Fire, Life and Safety requirements.
Reviews checklists to maintain high standard of cleanliness.
Maintains database of restaurant guests.
Identifies opportunities to increase revenue.
Challenges the way things are done; identifies areas requiring change and suggests ideas to support. the change.
Implementation and maintenance of standard operating procedures.
QUALIFICATIONS AND REQUIREMENTS
Arabic Speaker
Completion of degree or certification in Hospitality Industry.
3 years' experience as Asst. Restaurant Manager.
Experienced in pre-opening operations
Fluent in English language
Computer knowledge (MS Office and the Internet).
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through my Wellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.