Summary
Hyatt is seeking a Room Service Order Taker for Grand Hyatt The Red Sea in Saudi Arabia. The role provides customer service by taking and processing room service orders within the hotel’s food and beverage division. Candidates should have strong communication and listening skills, attention to detail, and basic knowledge of menu items, cash handling, and POS systems. Previous food and beverage or customer service experience is preferred, and the posting specifies that applicants must be Saudi nationals.
The posting
As published on hyatt.com. Pulled from the employer's site and shown as they wrote it.
You will be responsible to provide an excellent and consistent level of service to your customers. The Room Service Order Taker is responsible to provide an exceptional customer service in the function of order taker in the food & beverage division of the hotel.
- Previous experience in Food & Beverage or customer service preferred
- Strong communication and listening skills
- Ability to accurately take and process orders
- Basic knowledge of menu items and ingredients
- Attention to detail and accuracy
- Ability to work in a fast-paced environment
- Customer-focused attitude
- Basic cash handling and POS system knowledge
- Teamwork and cooperation
- Flexibility with shifts