Summary
Khansaheb is hiring a Sales Executive for a customer-facing retail role in Dubai. The role involves helping customers choose jewelry, answering queries, processing transactions, maintaining product displays and stock, and preparing sales and inventory reports. The Sales Executive will also liaise with designers about sales, deliveries and returns, and may travel for exhibitions or home visits if required. Applicants should have at least five years of relevant experience, preferably in jewelry, luxury or fashion, and must speak Arabic.
The posting
As published on khansaheb.com. Pulled from the employer's site and shown as they wrote it.
Role Purpose:
Incumbent will involve in helping customers showcasing the right jewelry, answering queries, processing transactions, and maintaining the store's appearance by stocking shelves and arranging displays, aiming to provide excellent service and drive sales.
Key Task and Responsibilities:
Greet customers warmly and provide assistance with product selection, styling options, in general showing knowledge on the products & styles.
Handle customer inquiries, offer any special requests for jewelry.
Maintain a deep knowledge of fashion products, including product type, styles and trends to be able to recommend and assist clients warmly.
Assist customers inquiry, based on occasions or what the customers are looking for specifically.
Gather customer feedback and requests then refer insights to management.
Assist in visual merchandising to create an inviting store environment.
Participate in inventory counts and help manage stock levels of products.
Prepare Daily and Monthly Sales Report, Inventory Report, Customer Enquiry, Designer Enquiry, etc.
Liaise with Designers for Sales, Delivery, Return, etc.
If any business requirement to travel for exhibitions / home visits.
Social Media posting if any with assistance of Line Manager
Task as assigned by the Management
Experience, Knowledge and Skills:
Min 5 years of relevant experience, preferably within the jewellery, luxury, or fashion industry.
Arabic speaking is must.
Excellent communication and clienteling skills
Strong commercial mindset, and experience working in a customer-facing retail environment.