Summary
Khansaheb is hiring a Senior Sales Executive for a customer-facing retail role in Dubai. The role involves advising customers on jewelry selection, handling inquiries and transactions, supporting visual merchandising, and helping manage inventory. The employee will prepare sales and inventory reports and liaise with designers on sales, deliveries, and returns; occasional travel for exhibitions or home visits may be required. Applicants need at least five years of relevant experience, preferably in jewelry, luxury, or fashion, and must speak Arabic.
The posting
As published on khansaheb.com. Pulled from the employer's site and shown as they wrote it.
Role Purpose:
Incumbent will involve in helping customers showcasing the right jewelry, answering queries, processing transactions, and maintaining the store's appearance by stocking shelves and arranging displays, aiming to provide excellent service and drive sales.
Key Task and Responsibilities:
Greet customers warmly and provide assistance with product selection, styling options, in general showing knowledge on the products & styles.
Handle customer inquiries, offer any special requests for jewelry.
Maintain a deep knowledge of fashion products, including product type, styles and trends to be able to recommend and assist clients warmly.
Assist customers inquiry, based on occasions or what the customers are looking for specifically.
Gather customer feedback and requests then refer insights to management.
Assist in visual merchandising to create an inviting store environment.
Participate in inventory counts and help manage stock levels of products.
Prepare Daily and Monthly Sales Report, Inventory Report, Customer Enquiry, Designer Enquiry, etc.
Liaise with Designers for Sales, Delivery, Return, etc.
If any business requirement to travel for exhibitions / home visits.
Social Media posting if any with assistance of Line Manager
Task as assigned by the Management
Experience, Knowledge and Skills:
Min 5 years of relevant experience, preferably within the jewellery, luxury, or fashion industry.
Arabic speaking is must.
Excellent communication and clienteling skills
Strong commercial mindset, and experience working in a customer-facing retail environment.