Summary
Ennismore is hiring a Sales Manager to lead sales development and account management for assigned GCC and wider MENA markets across the Rixos Hotels & All-Inclusive Collection portfolio. The role includes owning market sales plans, managing strategic travel trade, corporate, government, group and MICE accounts, and delivering revenue and room-night targets. The manager will coordinate with hotel, revenue management, marketing and finance teams, maintain forecasts and reports, and coach sales colleagues where assigned. A bachelor’s degree is preferred, along with at least five years of relevant hotel sales experience and proficiency in CRM systems, Excel and PowerPoint. The position is based in Dubai and requires travel across assigned markets; fluent English is required and Arabic is strongly preferred.
The posting
As published on ennismore.com. Pulled from the employer's site and shown as they wrote it.
Company Description
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
Lead sales development and account management for assigned GCC and wider MENA source markets, driving profitable revenue growth across the Rixos Hotels & All-Inclusive Collection portfolio in the GCC region. The role owns the assigned market sales plan, develops strategic partnerships and coordinates commercial opportunities across participating hotels.
Key Responsibilities
- Develop and execute an annual sales plan for assigned markets, with clear account priorities, revenue targets and measurable actions.
- Manage and grow a portfolio of key travel trade, corporate, government, group and MICE accounts, as allocated.
- Identify new business opportunities and build relationships with decision-makers, travel buyers and strategic partners.
- Deliver assigned revenue and room night targets while supporting agreed rate and profitability objectives.
- Lead negotiations for account agreements, preferred partnerships and group opportunities within delegated authority.
- Coordinate with hotel Sales and Revenue Management teams to ensure proposals reflect demand, availability and commercial priorities.
- Plan sales activity around regional travel patterns, school holidays, public holidays and major events.
- Conduct senior-level account meetings, sales visits and presentations, representing the portfolio at relevant industry events.
- Develop joint business plans with strategic accounts and regularly review production, conversion and future opportunities.
- Work with Marketing and hotel teams on targeted campaigns, partner promotions and market-specific initiatives.
- Monitor market conditions, competitor activity and customer feedback, adapting sales actions where required.
- Maintain a reliable sales pipeline and provide regular forecasts, performance reports and market insights to regional leadership.
- Lead account reviews and coordinate corrective actions for underperforming accounts or markets.
- Facilitate cross-selling and coordinate multi-property opportunities to maximise overall portfolio value.
- Collaborate with hotel operations teams to ensure agreed client requirements are clearly communicated and delivered.
- Coordinate with Finance on account credit requirements and outstanding payments where relevant.
- Manage the assigned sales travel and activity budget, evaluating expenditure against commercial results.
- Coach sales executives and coordinators where assigned, promoting consistent account management and reporting standards.
- Ensure contracts and commercial commitments comply with company policies and approval procedures.
Qualifications
- Bachelor’s degree in Hospitality, Business Administration, Marketing or a related field preferred.
- Minimum of five years of relevant hotel sales experience, including responsibility for GCC and wider MENA accounts.
- Proven record of achieving sales targets and developing strategic client relationships.
- Strong knowledge of regional travel trade and relevant corporate, government or MICE segments.
- Experience in luxury hospitality, resorts or all-inclusive operations; multi-property experience is an advantage.
- Strong negotiation, account planning, forecasting and presentation skills.
- Proficiency in CRM systems, Microsoft Excel and PowerPoint.
- Fluent English; Arabic is strongly preferred.
- Willingness to travel across assigned markets as required.