Summary
NAFFCO is seeking a Technical Engineer for steel and wood fire doors and associated hardware in Dubai. The role combines technical consultation and sales support, including preparing quotations and submittals, interpreting drawings, advising on compliance, and resolving project queries. The successful candidate will work with clients and internal sales, engineering, and procurement teams, and support business development and project delivery. A relevant qualification is preferred, and at least 4 years of technical sales or engineering experience involving fire doors, security doors, or door hardware is required.
The posting
As published on naffco.com. Pulled from the employer's site and shown as they wrote it.
Join our dynamic team as an expert in the fire door industry, specialising in the technical and commercial aspects of steel and wood fire doors, along with associated hardware solutions. We are seeking a motivated and knowledgeable professional who excels in selling, technical consultation, and client communication, while thriving in a problem-solving environment.
Key Responsibilities – Sales and Technical Support for Steel & Wood Fire Doors and Hardware
- Provide expert advice and technical support on the specification, installation, and compliance of steel and wood fire doors and associated door hardware to contractors, architects, and project managers.
- Prepare accurate quotations, technical submittals, and project proposals to secure commercial opportunities, ensuring alignment with the latest fire safety regulations and certifications.
- Interpret architectural drawings and building specifications, offering practical and compliant solutions that address client requirements and industry standards.
- Collaborate with sales, engineering, and procurement teams to optimise product selections, quotations, and delivery timelines.
- Deliver clear technical presentations and support documentation to inform and influence decision makers within the construction and architectural sectors.
- Diagnose and resolve technical queries throughout a project’s lifecycle, ensuring effective communication between internal and external stakeholders.
Essential Technical Knowledge – Fire Door Standards, Materials & Hardware
- In-depth knowledge of steel and wood fire door systems, including the function and certification of locks, closers, hinges, and access control hardware.
- Strong technical understanding of relevant regulations, including BS, EN, CE, and building control requirements for fire doorsets and ironmongery.
- Experience reviewing fire test evidence, certification, and compliance documentation for doors and hardware.
- Proficiency in interpreting detailed design and construction drawings, schedules, and hardware specifications.
- Competence with estimation and project management software as well as digital measurement and planning tools.
Selling and Communication Skills – Engaging Clients in the Fire Door and Hardware Sector
- Ability to present technical information and value propositions to a broad range of stakeholders in a clear, persuasive manner.
- Demonstrate effective selling strategies to win new business and negotiate contract terms for large and specialist projects.
- Build robust, trust-based client relationships through responsive, accurate communication and professional consultation.
- Work collaboratively with the sales team to align technical insights with client priorities and market trends.
Problem Solving and Analytical Capabilities – Solutions for Fire Door Compliance and Project Challenges
- Apply logical, solution-focused thinking to resolve specification, compliance, and installation challenges on fire door projects.
- Evaluate project risks and propose alternative approaches to meet both safety standards and client expectations.
- Support continuous improvement initiatives through critical review of processes, feedback, and lessons learned on live projects.
- Manage multiple projects simultaneously, maintaining high quality and accuracy under pressure to meet critical deadlines.
Personal Qualities and Values – Fire Door Technical Engineer
- Proactive, self-starting attitude with the drive to achieve outstanding technical and commercial results.
- Detail-oriented, highly organised, with a strong sense of accountability for compliance and performance.
- Collaborative and respectful team member, fostering a culture of inclusion, integrity, and ongoing professional development.
- Committed to upholding the highest health, safety, and quality standards in all aspects of the role.
Essential Qualifications and Experience – Fire Door Sector
- Relevant degree or qualification in Engineering, Building Services, Architecture, or a related field strongly preferred.
- Minimum4 years’ technical sales or engineering experience involving fire doors, security doors, and associated door hardware.
- Sound understanding of building codes, fire protection regulations, and hardware integration best practice.
- High proficiency in MS Office, estimation platforms, and CRM/software tools relevant to project management.