Summary
Adeera is recruiting a Waiter for a new luxury hotel in Riyadh’s King Abdullah Financial District (KAFD). The role involves providing fine dining service, advising guests on menu items and wine pairings, taking accurate orders, and coordinating with the kitchen. Duties also include tableside preparations, setting tables to fine dining standards, and responding professionally to guest feedback. Applicants should have a high school diploma or equivalent and a Hospitality Management or Customer Service certificate.
The posting
As published on adeera.com. Pulled from the employer's site and shown as they wrote it.
About:
Be part of a landmark addition to the King Abdullah Financial District (KAFD) - a new luxury hotel at the heart of Riyadh’s financial hub.
Where authentic Saudi warmth meets global excellence, this hotel stands at the very heart of KAFD.
A place alive with Saudi Arabia’s progressive energy, through destination dining and curated experiences, that captures the pulse of a district in constant evolution.
Job Scope:
The Waiter is responsible for providing an exceptional dining experience to guests in an upscale restaurant setting. This role requires a high level of attention to detail, excellent customer service, and a deep understanding of fine dining etiquette.
Main Duties and Responsibilities:
- Provide impeccable and personalized service to guests in accordance with fine dining standards.
- Demonstrate an in-depth knowledge of the menu, including ingredients, preparation methods, and wine pairings.
- Offer recommendations and assist guests in making informed choices.
- Perform tableside preparations such as carving, flambé, or dessert presentations with precision and flair.
- Engage guests in interactive dining experiences while maintaining professionalism.
- Ensure tables are meticulously set with the appropriate silverware, glassware, and china.
- Pay attention to details such as folded napkins, polished flatware, and proper alignment of table items.
- Take orders with a high level of accuracy, paying attention to specific guest requests and dietary restrictions.
- Communicate orders promptly and efficiently to the kitchen, ensuring a smooth flow of service.
- Monitor the pacing of the dining experience, ensuring courses are served at the appropriate intervals.
- Coordinate with the kitchen to maintain a well-timed and orchestrated dining service.
- Uphold the highest standards of professionalism, including appearance, grooming, and demeanor.
- Handle guest feedback and concerns with grace and address them to the satisfaction of the guest.
- Work closely with colleagues to maintain a harmonious and efficient working environment.
Requirements
Education:
- High school diploma or equivalent.
- Hospitality Management or Customer Service Certificate
Qualifications/Skills:
- Extensive knowledge of fine dining service standards, menu items, and wine pairings.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced and high-pressure environment.