Summary
Intertec Systems is seeking a Client Engagement Manager to lead sales across new and existing enterprise accounts in the KSA market. The role covers prospecting, pipeline development, account growth, solution proposals, negotiations, deal closure, and coordination with presales, delivery, and finance teams. The manager will also track sales execution, support timely payment collection, and work toward revenue, margin, customer acquisition, and retention targets. Applicants should have 8–10 years of B2B sales experience, preferably in IT services or system integration, and a bachelor’s degree; an MBA is a plus.
The posting
As published on intertecsystems.com. Pulled from the employer's site and shown as they wrote it.
Job Title: Client Engagement Manager
Job Purpose: A dynamic and results-driven personnel to drive end-to-end sales ownership – from prospecting and lead generation (hunting 60-70%) to account management and upselling (farming 30%), ensuring smooth execution across the entire sales lifecycle including deal closure, project coordination, and payment collection.
Qualification: Bachelor or equivalent
Experience: 8-10 Years
Resposibilities:
Sales Hunting (New Business Development)
- Identify and target new enterprise customers for IT solutions (Cloud & Data, Security, Managed Services, Digital and Asset Performance Management).
- Develop and qualify leads through research, Networking, industry events, referrals, and digital campaigns.
- Build and maintain a strong pipeline aligned with quarterly and annual sales targets.
Sales Farming (Account Management)
- Manage and grow existing client accounts by maintaining strong relationships, understanding evolving needs, and identifying upsell/cross-sell opportunities.
- Act as a trusted advisor and liaison between the customer and internal delivery/support teams.
Solution Selling & Deal Closure
- Understand client requirements, map them to suitable offerings, and craft compelling value propositions.
- Coordinate with pre-sales, technical, and delivery teams to design and propose optimal solutions.
- Lead negotiations, prepare proposals, and drive deal closure.
Sales Operations & Execution
- Track and manage the entire sales cycle – from lead capture, proposal submission, POC/demo coordination, and project kickoff to implementation monitoring.
- Ensure timely documentation and compliance with internal sales processes.
Payment Collection & Revenue Assurance
- Coordinate with finance and project delivery teams to ensure timely invoicing and payment collection.
- Resolve billing issues or client escalations related to project delivery or commercial terms.
Key Metrics / KPIs:
- Financials : Order Book and Revenue along with Gross Margins
- New customer acquisition
- Growth withing existing accounts and white space coverage
- Sales pipeline conversion rates
- Customer satisfaction and retention
- Days Sales Outstanding (DSO) / Payment collection cycle
Mandatory:
- Bachelor’s degree in business, Engineering, or related field; MBA is a plus.
- 8-10 years of experience in B2B sales, preferably in System Integration, IT services, or technology solutions.
- Proven track record in both new business development and account management in KSA market
- Strong understanding of IT infrastructure, networking, cloud and software solutions sales
- Excellent communication, negotiation, and relationship-building skills.
- Exposure in selling into large enterprises, BFSI, Public Sector, Healthcare, Transportation
- Strong Industry/domain exposure in the identified industries.
- Excellent communication and presentation skills (written + verbal).
- Ability to collaborate across leadership, sales, and delivery teams.
- Strategic thinker with the willingness to be hands-on in execution when needed.