Summary
Hyatt is hiring a Russian-speaking waiter for Park Hyatt Abu Dhabi Hotel & Villas in Abu Dhabi. The role involves providing courteous and efficient service, responding to guest enquiries, reporting and following up on complaints, and maintaining a clean, organized work area. The candidate should have experience in a luxury hotel or established restaurant and be fluent in English and Russian. Knowledge of menu items and the ability to recommend combinations and upsell alternatives are required.
The posting
As published on hyatt.com. Pulled from the employer's site and shown as they wrote it.
To conduct duties in the assigned Place of Work and provide a courteous, creative, efficient and flexible service consistent with Park Hyatt Abu Dhabi Hotel & Villas and Hyatt International Brand Standards Policies & Procedures in order to maximize guest satisfaction.
To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
To have a thorough understanding and knowledge of Food and Beverage items in the menu.
Possess the ability to recommend Food & Beverage combinations and upsell alternatives.
To ensure that the place of work and surrounding area is kept clean and organized at all times.
An ideal candidate should:
- Have prior experience within a similar luxury hotel/established restaurant environment.
Possesses a friendly, energetic approach and a genuine enthusiasm for hospitality and guest service.
- Be proficient (fluent) in both English and Russian, with strong communication skills.