Summary
Olayan Saudi Holding Company is seeking a Sales Engineer in Dammam to manage and expand its customer base for repair products and services. The role includes developing sales within an assigned territory, building customer relationships, troubleshooting equipment performance issues, and preparing presentations and proposals. The successful candidate will have a degree in mechanical engineering or an equivalent qualification and at least two years of experience. Travel to customers is required as needed.
The posting
As published on olayan.com. Pulled from the employer's site and shown as they wrote it.
Role Purpose
To manage and expand customer base in order to promote sustained sales growth to achieve company sales objectives.
Job Accountabilities & Activities
- Calling on assigned accounts to sell repair products and services within a specified territory
- Calling on prospective clients to grow market share within the assigned territory
- Focusing on personal sales target and business development
- Working closely with the Service Center Sales Manager and other Sales Engineers within the Service Centre to ensure proper shop loading throughout the year
- Building relationship with various individuals within a customer’s site. These may include rotating equipment engineers, maintenance manager or supervisor, purchasing agent or manager and site management
- Troubleshooting of customer problems. Focusing on “bad actors” to solve performance problems, improving energy and operating costs, as well as overall equipment reliability
- Understanding and keeping up to date on customer’s processes
- Staying up to date on product capabilities and enhancement for AMCO products as well as related competitor products.
- Preparation of presentation and proposals to obtain new orders including proper review of customer specifications and commercial requirements
- Coordinating and resolving customer service issues in a manner that retains the customer and provides opportunity to additional revenue in the future
- Assistance as needed in collecting accounts receivable on past due accounts
- Traveling as needed to call on customers
- Management of personal travel and entertainment budget
- Completes call, sales and expense report on a timely basis
- Acts appropriately in front of customers to represent the company in a positive manner
Education & Certifications
Degree in mechanical engineering or equivalent qualification
Required Years of Experience
2+ years