240 jobs
Al-Futtaim is hiring a Customer Care Executive for its financial services business in Sharjah. The role manages customer relationships, resolves complaints, supports first-contact resolution, and maintains service quality across calls, email, and other customer touchpoints. The successful candidate will track service…
Al-Futtaim Electric Mobility is hiring an Electric Vehicle Service Advisor for its BYD Aftersales Team in the UAE. The role involves advising customers on EV maintenance and repairs, preparing estimates, coordinating with workshop teams, and keeping customers updated through vehicle delivery. Candidates should have…
Al-Futtaim is hiring a Handover Specialist for its automotive business in Saudi Arabia. The role prepares vehicles for delivery, completes handover documentation, and guides customers through vehicle features, safety systems, connected services, and EV or hybrid use where applicable. It also includes post-delivery…
Al-Futtaim is hiring a Service Advisor for its Honda and TE automotive business in Dubai; the title specifies UAE Nationals. The role involves handling customer requests, opening repair orders, providing cost estimates, coordinating workshop workflow and delivery timelines, and explaining completed work and invoices.…
Al-Futtaim is hiring a Guest Relations Officer for its automotive showroom in Saudi Arabia. The role welcomes visitors, captures and routes leads in CRM or DMS systems, coordinates with sales teams, and maintains showroom presentation standards. It also gathers customer feedback, supports appointments and test drives…
Al-Futtaim is building a pool of Service Advisors for future opportunities across the UAE. The role manages the customer journey from vehicle reception through repair coordination and handover, while keeping customers updated and resolving concerns. Advisors explain service requirements and costs, identify suitable…
Al-Futtaim is hiring a Senior Customer Experience Manager for DENZA and YANGWANG within Al-Futtaim Electric Mobility in Dubai. The role leads customer journeys across pre-sales, sales, delivery and aftersales, while developing loyalty initiatives, VIP engagement and complaint-resolution processes. It also oversees CRM…
Al-Futtaim is hiring a Guest Relations Officer for its Dubai automotive showroom. The role welcomes visitors, records their details and reasons for visiting, answers or escalates queries, and connects customers with the sales team. Applicants need a high school diploma or equivalent and at least two years of…
Majid Al Futtaim is hiring a Customer Service Coordinator to support customer service operations at a shopping mall in Dubai. The role includes assisting visitors at the information desk, responding to queries, sharing information about mall services and promotions, and resolving complaints within agreed service…
Majid Al Futtaim is hiring a Customer Service Officer for its Leisure, Entertainment and Cinemas business in Dubai. The role involves assisting guests with bookings and inquiries, promoting offers, resolving complaints, and supporting sales through upselling and cross-selling. Duties also include handling cash…
Majid Al Futtaim is hiring a Customer Service Officer to support daily operations at MAF Cinemas, Magic Planet, and Ski Dubai. The role includes assisting guests, handling ticketing, sales and bookings, processing payments, and supporting parties and events. Applicants need at least one to two years of relevant…
Majid Al Futtaim is hiring a Customer Service Coordinator for City Centre Mirdif in Dubai. The role supports the mall information desk, provides visitors with directions and information, handles enquiries and resolves complaints according to service procedures. Duties also include administering the gift card program…
Majid Al Futtaim is hiring a Customer Care Representative for MAF LifeStyle in Dubai. The role involves processing customer requests, using available options to resolve customer issues, and sharing relevant information with colleagues and supervisors. The representative is also expected to support team performance and…
Majid Al Futtaim is hiring a Customer Care Agent for MAF Retail at its head office in Riyadh, Saudi Arabia. The role handles customer inquiries, complaints, service requests, refunds, and escalations across phone, email, chat, social media, and customer care systems, while documenting cases and coordinating with…
Majid Al Futtaim is hiring a Customer Service Officer for its leisure, entertainment and cinemas business in Dubai. The role involves assisting guests with bookings and inquiries, promoting offers, resolving complaints, and supporting sales through upselling and cross-selling. Duties also include handling cash…
Majid Al Futtaim is hiring a Customer Care Representative for MAF LifeStyle in Riyadh. The role involves processing customer requests, resolving issues, sharing relevant information with colleagues, and communicating operational or product issues to contact center supervisors. Applicants need a high school…
Majid Al Futtaim is hiring a Customer Service Coordinator for its Asset Management Business at City Centre Al Zahia in Sharjah. The role supports the daily operation of the mall information desk, assists customers in person and by phone, handles complaints, and carries out gift card and payment procedures. Applicants…
Majid Al Futtaim is hiring a Customer Service Coordinator for its Asset Management Business Unit in Dubai. The role supports the daily operation of a mall customer service information desk, assists visitors with directions and information, and responds to queries in person and by phone. Duties include resolving…
Majid Al Futtaim is hiring a Customer Service Officer for its leisure, entertainment and cinemas business in Dubai. The role involves assisting guests with bookings and inquiries, promoting offers, resolving complaints, and supporting sales through upselling and cross-selling. Responsibilities also include handling…
Etihad Airways is hiring a Service Recovery Agent in Abu Dhabi, with the role open to UAE nationals only. The agent will own customer escalation cases from receipt through resolution, coordinate with internal teams, and manage callbacks, refunds, vouchers, and other recovery actions. The role also involves maintaining…
Etihad Airways is hiring a Premium Guest Recovery Controller in Abu Dhabi. The role provides round-the-clock support to premium guests affected by flight disruptions, including tailored recovery solutions, re-accommodation, ticketing support and guest welfare arrangements. The Controller coordinates with operational…
Etihad Airways is hiring a Premium Guest Recovery Supervisor in Abu Dhabi. The role leads a team handling tailored re-accommodation and recovery support for premium guests affected by travel disruptions, and manages escalations, compensation and operational reporting. It also supports disruption planning and…
Qatar Airways is seeking a Customer Services Agent II to assist passengers who need special assistance at the airport. The role includes escorting passengers through arrival, transfer and departure procedures, assisting with check-in and boarding, and transporting passengers by wheelchair or buggy. The posting…
Qatar Airways is hiring a Customer Service Agent for its Doha Contact Centre. The role involves supporting Italian-, German- and Spanish-speaking customers, as well as English-speaking customers, by phone, email and web chat. Duties include creating and changing reservations, providing fare and ticketing information…
Qatar Airways is recruiting for Qatar Aviation Services at Hamad International Airport in Doha. The Customer Experience Agent operates MATAR buggy shuttle services, assists passengers, and provides information about the service and airport facilities. The role also involves following safety procedures and operating…
Qatar Airways is hiring a Customer Services Agent for its Doha Contact Centre. The role involves handling customer enquiries by phone, email and web chat, creating and changing reservations, providing fare information, processing refunds, and promoting the airline’s products and services. The posting refers to…
Qatar Airways is hiring a Customer Service Agent for its Doha Contact Centre. The role supports German-, Spanish-, Italian- and English-speaking customers by phone, email and web chat, and includes reservations, ticket changes, fare quotes, sales and refunds. Successful candidates receive five weeks of classroom…
Qatar Airways is seeking Customer Service Agents for its Hub Customer Services Team at Hamad International Airport in Doha. The role involves assisting passengers across airport service points, including check-in, boarding, transfers, baggage services and premium operations. Duties include providing flight and airport…
Qatar Airways is seeking a Senior Service Excellence Delivery Agent for its Doha operations. The role involves checking cabin appearance, aircraft cleanliness, customer-service touchpoints and employee grooming against required standards. The agent records findings, prepares reports and works with frontline staff and…
Qatar Airways is seeking Customer Experience Agents for passenger and terminal operations in Doha. The role covers areas such as check-in, boarding, transfer desks, arrivals, baggage services, lost and found, and assistance for passengers with disabilities. Duties include following airline procedures and safety…
The Emirates Group is recruiting for customer-facing airport and Marhaba services roles, as well as a Contact Centre Customer Sales and Service Consultant, across Emirates, dnata and Marhaba. Duties include supporting travellers with check-in, boarding, baggage and other service needs, or assisting customers with…
Microsoft is hiring a Customer Success Account Manager in Kuwait. The role involves building relationships with senior customer stakeholders, creating success plans, coordinating Microsoft teams and partners, and addressing adoption risks. The manager will help customers optimise their use of Microsoft technologies…
Microsoft's Customer Experience & Success team is seeking a Customer Success Account Manager in Jeddah. The role supports strategic customers’ cloud journeys, drives adoption of Microsoft solutions, and develops customer success plans. Duties include managing stakeholder relationships, coordinating Microsoft and…
Microsoft is recruiting an apprentice for its six-month Tomoh Apprenticeship in Dubai, starting in January 2027. The full-time program combines one month of onboarding and skilling with five months of on-the-job training supporting customer success and digital transformation work. The role involves researching…
Microsoft is recruiting a Customer Success Account Manager Intern for its Erada program in Doha, Qatar. This is a paid, full-time six-month internship starting in January 2027, combining skilling with on-the-job training and mentoring. The intern will research customer needs, communicate solution value, coordinate…
Amazon is hiring an Executive Customer Relations Specialist in Riyadh to manage complex customer escalations involving senior leaders, government bodies, and regulatory authorities. The role investigates issues, coordinates with Legal and partner teams, and represents Customer Service in external stakeholder meetings…
Amazon Web Services is hiring a Senior Technical Account Manager for Enterprise Support in Dubai. The role provides technical guidance to enterprise customers, develops cloud strategies, and advocates for customer needs with AWS teams. Responsibilities include maintaining operational health, managing risk, reviewing…
Amazon Web Services is hiring a Senior Technical Account Manager for its Telco Vertical in Dubai. The role advises enterprise customers on AWS solutions, helps keep their environments operationally healthy, and guides technical discussions on incidents, risk, cost, and cloud adoption. Candidates should have experience…
Amazon is hiring a DA and DSP Experience Specialist for its last-mile delivery operations in Riyadh. The role gathers and analyzes partner feedback, identifies experience priorities, and works with operations, ACES, and DEX teams to address structural issues within established SLAs. The specialist will represent DA…
Amazon Web Services is hiring a Senior Technical Account Manager to support enterprise customers in Riyadh, Saudi Arabia. The role provides technical guidance, develops cloud strategies, advocates for customers, and helps keep AWS environments operationally healthy while managing cost and complexity. The TAM also…