134 jobs
Hilton is seeking a Guest Relations Agent for its hotel in Makkah, Saudi Arabia. The role welcomes guests, supports check-in and check-out, answers questions about hotel services and local attractions, and resolves concerns. The agent monitors guest satisfaction, coordinates requests with other departments, and…
Hilton is hiring a Guest Relations Agent at The Plaza Doha, LXR Hotels & Resorts, in Doha, Qatar. The role welcomes guests, responds to inquiries and requests, addresses concerns, and supports VIP recognition and personalized guest experiences. It also involves sharing hotel and local information, monitoring guest…
Alshaya Group is hiring a Customer Service Associate for its new entertainment brands in Kuwait. The role involves assisting customers, building product knowledge through full training and contributing to sales as part of a team. Previous retail or customer service experience is required, along with flexibility and a…
Al-Futtaim is hiring an Automotive Service Advisor in Dubai for a role designated for UAE nationals. The advisor supports customer retention and satisfaction by following service processes, maintaining quality standards, and handling customer service duties. The role also involves upselling products and services…
Al-Futtaim is hiring a Reception Supervisor for BYD's automotive service reception in Al Ain, UAE. The role leads receptionists and service advisors, manages job cards and customer escalations, and oversees warranty and parts-request processes. The supervisor will monitor customer satisfaction, maintain HSSE and…
Al-Futtaim is seeking a Service Advisor for FAMCO's Aftersales team in Dubai. The role manages the customer service journey from vehicle reception through delivery, coordinates with workshop teams, explains repairs and costs, and resolves customer concerns. The advisor is also responsible for customer retention…
Al-Futtaim is hiring a Service Advisor for its automotive aftersales business in KSA. The role manages the customer journey from vehicle reception and repair-order preparation through workshop coordination, updates, and vehicle handover. Responsibilities include recommending additional services, meeting revenue and…
Al-Futtaim is hiring a Service Advisor for its Toyota and Lexus operations in Abu Dhabi, with the role restricted to UAE Nationals. The advisor will guide customers through the vehicle service process, manage complaints, provide progress updates and explain completed work and repair costs. The role also includes…
Al-Futtaim Automotive is building a pool of Guest Relations Officers for future opportunities across the UAE. The role welcomes branch visitors, identifies their needs, directs them to the right team, and helps ensure a smooth customer journey. Applicants should have a bachelor’s degree or equivalent, at least one…
Al-Futtaim is hiring a Service Advisor for its Quick Service Center in Doha. The role involves welcoming customers, recording vehicle concerns, preparing job cards and estimates, coordinating workshop work, and explaining completed services and invoices. The advisor also handles cash transactions, petty cash, parts…
Al-Futtaim is hiring a Customer Support Representative for construction equipment at FAMCO KSA in Riyadh. The role handles customer inquiries and complaints, supports showroom operations, and coordinates orders and deliveries with sales, aftersales, warehouse, and logistics teams. Duties also include maintaining…
Al-Futtaim is hiring a Service Advisor for Volvo Trucks in Dubai. The role involves understanding customer vehicle concerns, preparing repair orders, explaining recommended work and costs, and coordinating with workshop teams through to vehicle handover. Applicants need at least 5 years of automotive aftersales…
Al-Futtaim is hiring a Service Coordinator for its automotive aftersales operations in Saudi Arabia. The role manages service bookings, workshop capacity, customer communications, and coordination with Service Advisors and workshop teams. Duties include appointment reminders, tracking repair orders, preparing…
Al-Futtaim is hiring a Customer Care Executive for its financial services business in Sharjah. The role manages customer relationships, resolves complaints, supports first-contact resolution, and maintains service quality across calls, email, and other customer touchpoints. The successful candidate will track service…
Al-Futtaim Electric Mobility is hiring an Electric Vehicle Service Advisor for its BYD Aftersales Team in the UAE. The role involves advising customers on EV maintenance and repairs, preparing estimates, coordinating with workshop teams, and keeping customers updated through vehicle delivery. Candidates should have…
Al-Futtaim is hiring a Service Advisor for its Honda and TE automotive business in Dubai; the title specifies UAE Nationals. The role involves handling customer requests, opening repair orders, providing cost estimates, coordinating workshop workflow and delivery timelines, and explaining completed work and invoices.…
Al-Futtaim is hiring a Guest Relations Officer for its automotive showroom in Saudi Arabia. The role welcomes visitors, captures and routes leads in CRM or DMS systems, coordinates with sales teams, and maintains showroom presentation standards. It also gathers customer feedback, supports appointments and test drives…
Al-Futtaim is building a pool of Service Advisors for future opportunities across the UAE. The role manages the customer journey from vehicle reception through repair coordination and handover, while keeping customers updated and resolving concerns. Advisors explain service requirements and costs, identify suitable…
Al-Futtaim is hiring a Guest Relations Officer for its Dubai automotive showroom. The role welcomes visitors, records their details and reasons for visiting, answers or escalates queries, and connects customers with the sales team. Applicants need a high school diploma or equivalent and at least two years of…
Majid Al Futtaim is hiring a Customer Service Coordinator to support customer service operations at a shopping mall in Dubai. The role includes assisting visitors at the information desk, responding to queries, sharing information about mall services and promotions, and resolving complaints within agreed service…
Majid Al Futtaim is hiring a Customer Service Officer to support daily operations at MAF Cinemas, Magic Planet, and Ski Dubai. The role includes assisting guests, handling ticketing, sales and bookings, processing payments, and supporting parties and events. Applicants need at least one to two years of relevant…
Majid Al Futtaim is hiring a Customer Service Coordinator for City Centre Mirdif in Dubai. The role supports the mall information desk, provides visitors with directions and information, handles enquiries and resolves complaints according to service procedures. Duties also include administering the gift card program…
Majid Al Futtaim is hiring a Customer Service Officer for its leisure, entertainment and cinemas business in Dubai. The role involves assisting guests with bookings and inquiries, promoting offers, resolving complaints, and supporting sales through upselling and cross-selling. Duties also include handling cash…
Majid Al Futtaim is hiring a Customer Service Coordinator for its Asset Management Business at City Centre Al Zahia in Sharjah. The role supports the daily operation of the mall information desk, assists customers in person and by phone, handles complaints, and carries out gift card and payment procedures. Applicants…
Majid Al Futtaim is hiring a Customer Service Coordinator for its Asset Management Business Unit in Dubai. The role supports the daily operation of a mall customer service information desk, assists visitors with directions and information, and responds to queries in person and by phone. Duties include resolving…
Majid Al Futtaim is hiring a Customer Service Officer for its leisure, entertainment and cinemas business in Dubai. The role involves assisting guests with bookings and inquiries, promoting offers, resolving complaints, and supporting sales through upselling and cross-selling. Responsibilities also include handling…
Etihad Airways is hiring a Service Recovery Agent in Abu Dhabi, with the role open to UAE nationals only. The agent will own customer escalation cases from receipt through resolution, coordinate with internal teams, and manage callbacks, refunds, vouchers, and other recovery actions. The role also involves maintaining…
Etihad Airways is hiring a Premium Guest Recovery Controller in Abu Dhabi. The role provides round-the-clock support to premium guests affected by flight disruptions, including tailored recovery solutions, re-accommodation, ticketing support and guest welfare arrangements. The Controller coordinates with operational…
Qatar Airways is seeking a Customer Services Agent II to assist passengers who need special assistance at the airport. The role includes escorting passengers through arrival, transfer and departure procedures, assisting with check-in and boarding, and transporting passengers by wheelchair or buggy. The posting…
Qatar Airways is recruiting for Qatar Aviation Services at Hamad International Airport in Doha. The Customer Experience Agent operates MATAR buggy shuttle services, assists passengers, and provides information about the service and airport facilities. The role also involves following safety procedures and operating…
Qatar Airways is seeking Customer Service Agents for its Hub Customer Services Team at Hamad International Airport in Doha. The role involves assisting passengers across airport service points, including check-in, boarding, transfers, baggage services and premium operations. Duties include providing flight and airport…
Qatar Airways is seeking Customer Experience Agents for passenger and terminal operations in Doha. The role covers areas such as check-in, boarding, transfer desks, arrivals, baggage services, lost and found, and assistance for passengers with disabilities. Duties include following airline procedures and safety…
Amazon is hiring an Executive Customer Relations Specialist in Riyadh to manage complex customer escalations involving senior leaders, government bodies, and regulatory authorities. The role investigates issues, coordinates with Legal and partner teams, and represents Customer Service in external stakeholder meetings…
Amazon is hiring a DA and DSP Experience Specialist for its last-mile delivery operations in Riyadh. The role gathers and analyzes partner feedback, identifies experience priorities, and works with operations, ACES, and DEX teams to address structural issues within established SLAs. The specialist will represent DA…