95 jobs
Al-Futtaim is hiring a Service Advisor for its Lexus operation in Dubai Al Badia. The role involves advising customers on vehicle servicing, keeping them updated on progress, handling complaints, and supporting retention and monthly revenue targets. Applicants need 3–5 years of service advisor experience at an…
National Bank of Fujairah is hiring a Senior Relationship Officer for its centralized Islamic Banking Client Service Pool in Dubai. The role supports a designated client portfolio through onboarding, KYC renewals, documentation handling, and resolution of operational and transactional queries. It coordinates with…
HSBC is hiring an Enhanced Care Needs Manager in Dubai to support its UAE Enhanced Care Needs program. The role maintains the ECN framework, coordinates evidence and actions for audits and regulatory reviews, tracks governance and control issues, and prepares monthly management reporting. It also supports frontline…
Citi is hiring a full-time AVP Client Manager for its Global Network Banking team in Dubai. The role supports client relationships and origination, manages credit requests and lines, oversees onboarding and implementation, coordinates service issues, and owns KYC profiles for a client portfolio. Applicants should have…
Citi is hiring a full-time Client Service Analyst in Dubai to support Citi Private Bank clients with wealth management services. The role involves processing banking, credit and investment transactions, resolving client inquiries, maintaining account records and coordinating with banker and operations teams.…
Citi is hiring a Client Service Relationship Team Manager in Dubai to lead a customer service team and oversee performance, quality and productivity. The role includes coaching and developing employees, recruiting and building the team, resolving complex issues, and improving service procedures and processes.…
Citi is hiring a Service Analyst in Dubai to support Relationship Managers and provide account servicing to clients. The role handles customer inquiries, client engagement, onboarding, trade execution, document processing and complaint resolution, while following bank policies and regulatory requirements. It also…
Citi is hiring a Relationship Associate for its Commercial Bank in Dubai. The role provides day-to-day client servicing, supports KYC and onboarding, validates client data and documentation, and coordinates with internal teams to resolve client needs. It also involves analyzing client data, preparing reports, and…
Property Finder is hiring a Head of Customer Success in Dubai to lead post-sales customer success and engagement for its subscription customers. The role owns regional retention strategy, product adoption, client health reviews, escalations, and identifying upsell opportunities, while leading and developing a team of…
Property Finder is a MENA property portal and technology company hiring an Enterprise Customer Success Partner in Dubai. The role manages post-sales relationships with subscription customers, supports product adoption and value realization, and monitors customer health metrics. The partner works with clients to set…
Property Finder is hiring an Account Manager to retain and grow a portfolio of real estate brokerage customers in Dubai. The role covers account lifecycle management, customer reviews, renewals, retention planning, and relevant cross-sell and upsell opportunities. The successful candidate will use customer data and…
Cohere is an enterprise AI company seeking a Customer Success Manager for strategic private-sector accounts across the UAE, with the role listed in Dubai. The manager will guide customers through AI adoption and implementation, build executive relationships, track business outcomes, support renewals and growth, and…
Checkout.com is hiring a Senior Technical Account Management Specialist in Dubai to support its strategic merchants. The role owns technical relationships, advises on payment performance, leads incident response, and coordinates migrations, product launches, training, and business reviews. Candidates should have 4+…
Tamara is hiring a Merchant Retention Lead in Dubai to lead retention and reactivation efforts for unmanaged SMB merchants across the UAE. The role manages and coaches a team of specialists, oversees outreach and recovery plans, and builds processes for identifying and addressing churn and declining activity. It also…
Tamara, a fintech platform serving customers and merchants across Saudi Arabia and the GCC, is hiring a Merchant Success Lead for its UAE operations. The role leads a field-based team and owns merchants’ health and early transaction performance during their first 30 days after going live. Responsibilities include…
flydubai is hiring a Business Team Agent to assist business-class passengers throughout their airport journey. Duties include welcoming passengers, supporting check-in and baggage handling, guiding them through airport touchpoints, coordinating with airport staff, and resolving or escalating concerns. Applicants need…
Jumeirah lists a Guest Relations Executive role at Sultan's Lounge, Jumeirah Zabeel Saray, in the United Arab Emirates. The supplied posting does not describe the role's duties or requirements. It also provides no employment terms or salary details.
Jumeirah lists a Lobby Ambassador – Guest Relations role at Jumeirah Zabeel Saray in the United Arab Emirates. The posting provides no details about responsibilities, requirements, salary or employment terms. It does not specify a city.
Jumeirah lists a Guest Relations Executive role for Amara Lounge at Jumeirah Living Marina Gate. The location is listed as the United Arab Emirates. Further role details and application information are on the employer’s careers site.
Jumeirah lists a Guest Relations Executive role for Imperium Service at Jumeirah Zabeel Saray in the United Arab Emirates. The listing does not provide duties, qualifications, or employment details. Further details and the application are available on the employer’s careers site.
Jumeirah lists a Guest Relations Executive role at Jumeirah Zabeel Saray. The location is the United Arab Emirates. Further details and the application are available on the employer’s careers site.
Emirates Group is hiring a Customer Relations and Tracing Manager for dnata Cargo in Dubai. The role leads customer relations, complaints, service recovery, the customer call centre, and cargo tracing and claims activities. Applicants need a bachelor’s degree in commerce, business management, or supply chain…
Majid Al Futtaim is hiring an After-Sales Representative for its MAF LifeStyle business in Dubai. The role handles customer inquiries, requests, and complaints across communication channels, resolves issues within service standards, and supports e-commerce sales targets. The representative also coordinates with…
Cisco is hiring a Customer Success Engineer (Splunk) based in Dubai. The role supports customer onboarding, adoption, deployment optimization, technical escalations, and quarterly business reviews, while coordinating with Cisco and Splunk teams. Applicants should have at least 3 years of experience in Technical…
Al Tayer Group is hiring a Service Advisor in Dubai. The role involves discussing vehicle servicing and repair needs, preparing accurate job cards and work instructions, coordinating with workshop technicians, and keeping customers informed about progress and parts availability. The advisor also checks completed work…
Al Tayer Group is seeking a Customer Care Representative in Dubai. The role welcomes customers, provides information and service-booking support, directs customers to the relevant advisors, and helps manage waiting times and courtesy vehicles. Duties also include participating in telemarketing campaigns, collecting…
Al Tayer Group’s retail division, Al Tayer Insignia, operates luxury and lifestyle brands including Bloomingdales, Harvey Nichols and Armani. The Customer Service Assistant handles customer calls and queries about products and deliveries, arranges delivery appointments, coordinates with dispatch, stores and delivery…
DHL Global Forwarding, part of DHL Group, is hiring a Project Expeditor in Dubai, United Arab Emirates. The role executes customer service plans, monitors service processes, analyzes initiative costs and effectiveness, and helps improve customer service systems and call center scorecards. It also responds to…
Aster DM Healthcare is hiring a Customer Service Executive for Aster Pharmacies Group LLC in Dubai, United Arab Emirates. The role is listed under the Operations department. The posting provides no duties or candidate requirements.
Aster DM Healthcare is hiring a Call Center Executive for its Aster Retail HO facility in Dubai, United Arab Emirates. The role is listed under the Call Center department and is full-time. Duties and candidate requirements are not specified in the posting.
Aster DM Healthcare lists a full-time Senior Executive – Call Center position at Aster Pharmacies Group LLC in Dubai. The posting does not provide details about the role's duties. It also does not state any qualifications, salary or visa conditions.
Aster DM Healthcare is recruiting an Executive – Call Center for its Aster Retail HO facility in Dubai, United Arab Emirates. The role is in the Call Center department and is full-time. The posting does not provide details about duties, required qualifications, or salary.
Aster DM Healthcare lists a Call Center Executive vacancy in Dubai, United Arab Emirates. The role is in the Call Center department at Aster Retail HO. The schedule is full time. The posting does not provide duties, requirements, salary, or visa information.
Aster DM Healthcare is hiring an Assistant Manager – Guest Relations in Dubai. The role coordinates patient registration, admission, discharge and transfer, insurance, financial matters, and other patient services. It involves liaising with patients, families, visitors, and hospital staff, advocating for patients, and…
Aster DM Healthcare lists a Senior Executive, Call Center role in Dubai, United Arab Emirates. The position is with Aster Retail HO and is full-time. The posting does not provide duties, qualifications, or other role details.
Aster DM Healthcare is hiring a Customer Service Executive for Aster Pharmacies Group LLC. The role is listed under Operations and is full-time in Dubai, United Arab Emirates. The posting does not provide details about duties or requirements.
Aster DM Healthcare is hiring a Customer Service Executive for its store in Dubai. The role involves responding to customer inquiries and complaints, providing product and pricing information, assisting customers on the sales floor, and coordinating with pharmacists and store teams. Candidates should have strong…
Aster DM Healthcare lists a Senior Executive – Call Center position in Dubai, United Arab Emirates. The role is in the Call Center department at Aster Retail HO. The position is full-time. The posting does not provide duties, qualifications, salary, or visa details.
Aster DM Healthcare lists a Call Center Executive position in Dubai, United Arab Emirates. The role is in the Call Center department at Aster Retail HO. The posting states that the schedule is full-time but gives no duties or requirements.
Aster DM Healthcare is advertising a Call Center Executive position at Aster Retail HO in Dubai, United Arab Emirates. The role is listed under the Call Center department and is full-time. The posting does not provide details about duties, qualifications, or required skills.
Aster DM Healthcare is recruiting an Executive – Call Center for its Call Center department. The role is based at Aster Retail HO in Dubai, United Arab Emirates. The position is full-time. The posting does not provide duties or candidate requirements.
Aster DM Healthcare is hiring a Call Center Executive for its Aster Retail HO facility in Dubai, United Arab Emirates. The role is listed under the Call Center department and is full-time. The posting does not provide details about duties, qualifications, or required skills.
Aster DM Healthcare is hiring a Customer Service Executive for Aster Pharmacy 6 - Br of Aster Pharmacies Group LLC in Dubai, United Arab Emirates. The role is in the Operations department and is full time. The posting does not provide details about duties or required qualifications.
Aster DM Healthcare is hiring a Call Center Executive for its Aster Retail HO facility in Dubai, United Arab Emirates. The role is in the Call Center department and is full-time. The posting does not specify duties, qualifications, or required skills.
Aster DM Healthcare is hiring a Call Center Executive for its Aster Retail HO facility in Dubai, United Arab Emirates. The position is in the Call Center department and is full-time. The posting does not specify duties, qualifications, or required skills.
Aster DM Healthcare lists a Customer Service Executive position at Aster Pharmacies Group LLC in Dubai. The role is assigned to the Operations department and is full-time. The posting does not provide details about duties, qualifications, or required skills.
Aster DM Healthcare is hiring a Customer Service Executive for its store in Dubai. The role involves handling customer inquiries and complaints, sharing product and promotion information, processing orders, and assisting customers on the sales floor. The executive will maintain customer records and coordinate with…
Aster DM Healthcare is hiring a Senior Executive – Call Center for its Aster Retail head office in Dubai, United Arab Emirates. The posting identifies the department as Call Center and states that the role is full time. Duties and specific requirements are not provided.
Aster DM Healthcare is seeking a Senior Executive, CEM, based in Dubai. The role analyzes customer feedback and CRM data, develops service interventions and grooming standards, conducts audits and store visits, and reports service performance to leadership. It also includes designing and delivering behavioral training…
Aster DM Healthcare lists a Call Center Executive position in its Call Center department at Aster Retail HO. The posting states that the role is full-time and located in Dubai, United Arab Emirates. It does not provide duties, qualifications, or required skills.
Aster DM Healthcare lists a Senior Call Center Executive position in Dubai, United Arab Emirates. The role is in the Call Center department at Aster Online - Br of Aster Pharmacies Group LLC. The posting states that the position is full-time but does not provide duties or candidate requirements.
Mediclinic Middle East is recruiting a Client Services Ambassador for Mediclinic Welcare Hospital in Dubai. The role manages patient appointment scheduling and registration, medical insurance processes, billing and cash-up, while supporting a consistent standard of patient service. Applicants need secondary school…
Dubai Holding lists a Senior Manager, Customer Experience role with Dubai Holding Real Estate in the United Arab Emirates. The posting provides no further information about the responsibilities or requirements. Details and application information are available on the employer’s careers site.
Dubai Holding lists a Customer Engagement Executive role. The location is the United Arab Emirates. Role details and the application are available on the employer’s careers site.
Dubai Holding lists a Tenant Relations Executive role in the United Arab Emirates. The posting provides no further information about the role or its requirements. Details and application information are available on the employer’s careers site.
Emirates Islamic is hiring a branch-based Personal Banking Service Advisor in Dubai. The role handles customer enquiries and transactions, supports digital banking enrolment, resolves complaints, and promotes relevant retail banking products. It also requires accurate documentation and compliance with AML, KYC, and…
Emirates Islamic is recruiting a high school graduate for its Branch Banking team in Dubai, for teller and customer service duties. The role includes processing deposits and withdrawals, handling account inquiries and complaints, maintaining accurate records, and promoting suitable bank products. Applicants need a…
Emirates Islamic is hiring a Customer Relationship Officer for Business Banking in Dubai. The role serves business customers at the branch, handles enquiries and service issues, supports onboarding and KYC documentation, and processes transactions in line with controls. It also identifies customer needs and refers…
Emirates Islamic is seeking a Customer Relationship Officer to support its Priority Banking customers in Dubai. The role handles customer queries, requests, complaints and applications, supports assigned Relationship Managers, and follows issues through to resolution. It also involves serving customers at Priority…
Emirates Islamic is hiring an Assistant Manager, Customer Experience, Employee Banking in Dubai, for UAE nationals only. The role focuses on improving customer journeys and service quality, supporting digital banking adoption, and developing customer communication and engagement initiatives. Responsibilities include…
Emirates NBD is hiring a Customer Relationship Officer in Dubai. The role involves advising customers on suitable financial products and services, sharing product information, and assisting with banking needs. The officer is also expected to identify cross-selling opportunities while delivering customer service and…
Emirates NBD is seeking candidates for future openings as a Customer Relationship Officer in Priority Banking in Dubai. The role supports Priority Banking customers at the branch, handles service requests and account documentation, reviews CRM cases, and coordinates with compliance and other departments. Candidates…
Emirates NBD is inviting UAE Nationals with high school or diploma qualifications to express interest in future banking opportunities in Dubai. The roles described include customer service representatives who assist branch customers and resolve inquiries, and tellers who handle cash transactions and support branch…
Emirates NBD is hiring an Assistant Relationship Manager - Assets in Dubai to support Business Banking Relationship Managers with an SME portfolio. The role includes preparing credit proposals, analysing financial statements and risks, and coordinating credit approvals, renewals, and lending documentation. Applicants…
Al-Futtaim Real Estate is hiring a Customer Service Assistant for the customer service desk at Dubai Festival Plaza Mall in Dubai. The role supports visitors with enquiries, directions, complaints, mall services, gift cards, promotions and events, and coordinates with mall departments. Applicants need a degree…
Chalhoub Group is hiring a full-time Customer Care Consultant for its office in JAFZA, Jebel Ali, Dubai. The role investigates and resolves escalated customer cases, coordinates with internal teams and external partners, and supports frontline advisors. Responsibilities also include monitoring service levels…
Chalhoub Group is hiring a Senior Consultant - Customer Care in Dubai to run its Voice of Customer programme across its brand portfolio. The role manages survey operations, follows up on detractor feedback, prepares VOC reporting and turns recurring customer issues into improvement recommendations. Applicants should…
Chalhoub Group is hiring a Customer Care Consultant for Level Shoes in Dubai. The role handles customer inquiries and cases across calls, email, WhatsApp, live chat, and, when assigned, social media, covering orders, deliveries, returns, refunds, exchanges, and product information. The consultant documents cases in…
Rotana Hotels is seeking a Telephone Operator for its Front Office team in Dubai, United Arab Emirates. The role involves handling guest calls and queries, transferring calls, taking messages, and coordinating wake-up calls. The operator will use the Opera guest profile system and maintain knowledge of hotel and local…
Rotana Hotels is seeking a Telephone Operator for its Front Office team in Dubai, United Arab Emirates. The role handles guest and internal calls, transfers calls through the switchboard, responds to enquiries, and takes messages. Responsibilities also include coordinating wake-up calls, maintaining call records, and…
Accor is hiring a Guest Relations Agent for Fairmont Dubai in Dubai. The role welcomes guests, assists with luggage and directions, engages first-time visitors, and supports guest recognition and loyalty program enrollment. Candidates should have strong guest service, communication, interpersonal and problem-solving…
Accor is hiring a Guest Relations Agent at Rixos The Palm Hotel & Suites in Dubai. The role prepares for VIP arrivals, supports check-in and check-out, handles reservations and guest requests, and coordinates with hotel departments to resolve complaints. Applicants should have a university degree in Hotel Management…
Accor is hiring a ReConnect Membership Coordinator at Fairmont The Palm in Dubai. The role supports the membership program, welcomes and assists guests, explains fitness classes, pool day passes and membership benefits, and handles payments and agreements. The coordinator maintains membership records and the database…
IHG Hotels & Resorts is hiring a Guest Relations Agent at InterContinental Dubai Marina, a five-star hotel in Dubai Marina. The role focuses on recognizing VIP guests, providing prompt attention from arrival through departure, and ensuring VIPs, members and repeat guests receive the appropriate benefits and…
Marriott International is hiring a Call Center Agent for a role associated with The Ritz-Carlton in Dubai. The agent answers and processes guest calls and requests, records and relays messages, operates the telephone switchboard, and coordinates with hotel teams to resolve guest needs. The role also includes following…
Marriott International is hiring a Service Experience Agent (Operator) for BVLGARI Resort Dubai in Dubai, United Arab Emirates. The role handles guest requests and concerns by telephone, email, chat and mobile devices, operates the switchboard, records and relays messages, and follows up on service issues. The agent…
Marriott International is hiring a Telephone Operator - Call Center in Dubai. The role involves answering and processing guest calls and requests, operating the telephone switchboard, recording and relaying messages, and coordinating with other departments to resolve guest concerns. The operator also tests…
Al-Futtaim is hiring an Automotive Service Advisor in Dubai for a role designated for UAE nationals. The advisor supports customer retention and satisfaction by following service processes, maintaining quality standards, and handling customer service duties. The role also involves upselling products and services…
Al-Futtaim is seeking a Service Advisor for FAMCO's Aftersales team in Dubai. The role manages the customer service journey from vehicle reception through delivery, coordinates with workshop teams, explains repairs and costs, and resolves customer concerns. The advisor is also responsible for customer retention…
Al-Futtaim is hiring a Customer Service Representative for its Financial Services and Rental sectors in Dubai. The role handles customer queries and complaints across phone, email and walk-in channels, manages cases through resolution, and performs contract administration, including renewals, expiries, fines and…
Al-Futtaim is hiring a Service Advisor for Volvo Trucks in Dubai. The role involves understanding customer vehicle concerns, preparing repair orders, explaining recommended work and costs, and coordinating with workshop teams through to vehicle handover. Applicants need at least 5 years of automotive aftersales…
Al-Futtaim is hiring a Service Advisor for its Honda and TE automotive business in Dubai; the title specifies UAE Nationals. The role involves handling customer requests, opening repair orders, providing cost estimates, coordinating workshop workflow and delivery timelines, and explaining completed work and invoices.…
Al-Futtaim is hiring a Senior Customer Experience Manager for DENZA and YANGWANG within Al-Futtaim Electric Mobility in Dubai. The role leads customer journeys across pre-sales, sales, delivery and aftersales, while developing loyalty initiatives, VIP engagement and complaint-resolution processes. It also oversees CRM…
Al-Futtaim is hiring a Guest Relations Officer for its Dubai automotive showroom. The role welcomes visitors, records their details and reasons for visiting, answers or escalates queries, and connects customers with the sales team. Applicants need a high school diploma or equivalent and at least two years of…
Majid Al Futtaim is hiring a Customer Service Coordinator to support customer service operations at a shopping mall in Dubai. The role includes assisting visitors at the information desk, responding to queries, sharing information about mall services and promotions, and resolving complaints within agreed service…
Majid Al Futtaim is hiring a Customer Service Officer for its Leisure, Entertainment and Cinemas business in Dubai. The role involves assisting guests with bookings and inquiries, promoting offers, resolving complaints, and supporting sales through upselling and cross-selling. Duties also include handling cash…
Majid Al Futtaim is hiring a Customer Service Coordinator for City Centre Mirdif in Dubai. The role supports the mall information desk, provides visitors with directions and information, handles enquiries and resolves complaints according to service procedures. Duties also include administering the gift card program…
Majid Al Futtaim is hiring a Customer Care Representative for MAF LifeStyle in Dubai. The role involves processing customer requests, using available options to resolve customer issues, and sharing relevant information with colleagues and supervisors. The representative is also expected to support team performance and…
Majid Al Futtaim is hiring a Customer Service Officer for its leisure, entertainment and cinemas business in Dubai. The role involves assisting guests with bookings and inquiries, promoting offers, resolving complaints, and supporting sales through upselling and cross-selling. Duties also include handling cash…
Majid Al Futtaim is hiring a Customer Service Coordinator for its Asset Management Business Unit in Dubai. The role supports the daily operation of a mall customer service information desk, assists visitors with directions and information, and responds to queries in person and by phone. Duties include resolving…
Majid Al Futtaim is hiring a Customer Service Officer for its leisure, entertainment and cinemas business in Dubai. The role involves assisting guests with bookings and inquiries, promoting offers, resolving complaints, and supporting sales through upselling and cross-selling. Responsibilities also include handling…
The Emirates Group is recruiting for customer-facing airport and Marhaba services roles, as well as a Contact Centre Customer Sales and Service Consultant, across Emirates, dnata and Marhaba. Duties include supporting travellers with check-in, boarding, baggage and other service needs, or assisting customers with…
Microsoft is recruiting an apprentice for its six-month Tomoh Apprenticeship in Dubai, starting in January 2027. The full-time program combines one month of onboarding and skilling with five months of on-the-job training supporting customer success and digital transformation work. The role involves researching…
Amazon Web Services is hiring a Senior Technical Account Manager for Enterprise Support in Dubai. The role provides technical guidance to enterprise customers, develops cloud strategies, and advocates for customer needs with AWS teams. Responsibilities include maintaining operational health, managing risk, reviewing…
Amazon Web Services is hiring a Senior Technical Account Manager for its Telco Vertical in Dubai. The role advises enterprise customers on AWS solutions, helps keep their environments operationally healthy, and guides technical discussions on incidents, risk, cost, and cloud adoption. Candidates should have experience…