58 jobs
RAKBANK is seeking a Quality Assurance Specialist to monitor and evaluate interactions between Customer Experience Hub employees and customers. The role includes providing constructive feedback, identifying performance gaps, analyzing quality trends, and recommending training or process improvements. The specialist…
RAKBANK is hiring a Senior Credit Analyst for its Corporate Office in Dubai. The role reviews Business Banking credit applications, checks supporting documents, and processes credit decisions and related administration. Responsibilities also include control checks, risk escalation, reporting, stakeholder coordination…
RAKBANK is hiring an Associate Vice President to manage and improve customer servicing and transactional communications across multiple channels. The role owns the communications platform, demand pipeline, governance controls, delivery processes, templates, and records, and leads customer communications during service…
RAKBANK is hiring an Associate Vice President for its Risk Management function in Dubai. The role oversees cybersecurity governance, risk assessments, control reviews, and security monitoring for digital asset platforms, wallets, custody solutions, and smart contracts. Responsibilities include managing findings and…
RAKBANK is hiring a Relationship Manager for its Elite Banking proposition in Dubai. The role involves acquiring and managing affluent and high-net-worth clients, growing a portfolio, and providing tailored wealth, investment, deposit, and lending solutions. The manager will generate new business, prepare credit…
RAKBANK is hiring an Assistant Relationship Manager at its corporate office in Dubai. The role supports Senior Relationship Managers and Vice Presidents with corporate account operations, customer queries, account requests and online banking adoption. Duties also include following up on salary files and transfers…
RAKBANK is seeking a Relationship Manager for Cash Management Sales at its corporate office in Dubai. The role manages wholesale and business banking client relationships and sells cash management, corporate card, and digital transaction banking solutions, while supporting implementation and ongoing service.…
RAKBANK is hiring an Operational Risk Analyst at its corporate office in Dubai, United Arab Emirates. The role supports retail banking as a risk partner, administering the operational risk framework and conducting RCSAs, control testing, incident investigations, and process reviews. Responsibilities also include…
RAKBANK is seeking a Vice President to support its enterprise strategy and transformation agenda in Dubai. The role partners with business and support functions, evaluates M&A and other corporate development opportunities, and develops financial models, valuations, and investment recommendations. It also coordinates…
RAKBANK is hiring a Vice President and Head of Cross-Sell for its Business Banking Group in Dubai, with a hybrid work arrangement. The role leads cross-sell and upsell strategy, monitors sales and portfolio performance, and develops dashboards, campaigns, and executive reports. It also partners with frontline teams…
RAKBANK is seeking a Vice President to lead collections strategy across its retail, SME, business banking, and Islamic portfolios in Dubai. The role covers collections lifecycle design, predictive analytics and decision strategies, digital transformation, vendor management, regulatory governance, and executive…
RAKBANK is hiring an Associate Vice President to manage cash management implementations for wholesale and business banking clients in Dubai. The role leads end-to-end delivery of online banking, host-to-host connectivity, liquidity, payments, collections, wallet and virtual account solutions, including client…
RAKBANK is recruiting a Teller in Abu Dhabi. The listed duties focus on processing checkout transactions, collecting payments, issuing receipts and refunds, and tracking transactions for discrepancies. The role also involves assisting customers, cross-selling products, and keeping checkout areas tidy. No…
RAKBANK is hiring a Vice President and Head of Program Lending for its Business Banking Group in Dubai. The role leads SME lending strategy and develops financing programs, partnerships, underwriting frameworks, and digital lending journeys. Responsibilities include managing business targets, portfolio performance and…
RAKBANK is seeking an Executive Vice President to lead segmentation, partnerships and planning for Business Banking in Dubai. The role sets business strategy, owns planning and performance management, develops segment and digital partnership propositions, and leads AI, analytics and cross-functional transformation…
RAKBANK is hiring a Relationship Manager for its Business Banking Liabilities – Elite team in Abu Dhabi. The role focuses on acquiring business customers, growing a portfolio of liability and transaction accounts, meeting financial targets, and identifying cross-sell opportunities. The manager will coordinate client…
RAKBANK is hiring a Relationship Officer for Business Account Acquisition in Dubai. The role manages business account opening from application review through activation, checking documents and coordinating with clients, Relationship Managers and Sales Teams. It involves KYC, CDD and EDD checks, AML and sanctions…
RAKBANK is hiring a Vice President, Finance Business Partner for its Retail Banking business in the United Arab Emirates. The role covers financial planning, budgeting, performance reporting, profitability analysis, financial modelling, executive reporting and governance, while partnering with business and technology…
RAKBANK is hiring an Associate Vice President for Group Strategy & Corporate Development at its corporate office in Dubai. The role supports the bank’s strategic roadmap, transformation programs, business planning, market analysis, financial modelling, and performance tracking, while preparing recommendations and…
RAKBANK is hiring a Senior Key Account Manager to grow its liability portfolio and manage corporate accounts and high-value retail clients across Dubai and Abu Dhabi. The role includes acquiring new clients, developing salary-account and deposit relationships, cross-selling banking and wealth products, and resolving…
RAKBANK is hiring an Operations and Service Manager for its Retail Banking Group in Dubai. The role oversees branch transactions, cash handling, administrative processes, business continuity planning, customer service and regulatory compliance. Responsibilities also include coaching and evaluating staff, monitoring…
RAKBANK is hiring a Financial Analyst at its Corporate Office in Dubai. The role supports business planning and decision-making through financial analysis, modelling, forecasting, budgeting, variance analysis, and reporting. Applicants must be UAE nationals and have a bachelor's degree in Finance, Accounting…
RAKBANK is seeking an Employee Banking Service Officer to acquire customers and promote retail banking products, including credit cards, personal loans and payroll accounts. The role involves outdoor sales, company partnerships, customer meetings, referrals, cross-selling and achieving sales targets while maintaining…
Rakbank is seeking a lead to manage and scale the bank's outbound customer engagement capability across collections, sales, retention, relationship management, and customer service. The role covers outbound strategy and campaigns, customer contact models, performance reporting, compliance, and coordination with…
RAKBANK is hiring a Collections Specialist in Dubai to manage delinquent accounts, pursue recoveries, and meet collection and portfolio targets. The role includes monitoring risk indicators, negotiating repayment solutions, resolving customer queries, and maintaining accurate records in line with bank policies and…
RAKBANK is hiring a Treasury Back Office Officer for its Fixed Income Desk in Dubai. The role covers trade validation and settlement across fixed income, equities, Repo and Reverse Repo, as well as securities lifecycle events, corporate actions and daily reconciliations. It also supports treasury accounting…
RAKBANK is hiring an Assistant Relationship Manager at its corporate office in Dubai, United Arab Emirates. The role supports Relationship Managers with corporate client relationships, day-to-day servicing, onboarding documentation, account maintenance and transaction requests. It also coordinates with Operations…
RAKBANK is hiring an Assistant Relationship Manager for its corporate office in Dubai. The role supports Relationship Managers with client relationships, portfolio development, credit proposals and ongoing credit monitoring, as well as banking transactions and account administration. It also coordinates with internal…
RAKBANK is hiring a Command Centre Lead in Ras Al Khaimah, United Arab Emirates. The role oversees real-time contact channel performance, workforce capacity, dialer operations, incident response, and service recovery. It also develops operational dashboards and insights, coordinates with internal stakeholders, and…
RAKBANK is hiring an IT Analyst at its corporate office in Dubai. The role involves troubleshooting application and system issues, supporting users, testing and implementing changes, and working with business and technology teams on solutions and digital initiatives. Applicants need a relevant bachelor’s degree; fresh…
RAKBANK is hiring an Associate Vice President, Scrum Master for its Everyday Banking squads in Dubai. The role facilitates Scrum ceremonies, manages and prioritises the backlog, coordinates dependencies and risks, and supports testing and release readiness. It also acts as proxy product owner and deputises for the…
RAKBANK is seeking a Learning and Development Specialist to design and deliver soft skills and professional development programmes across business units in the United Arab Emirates. The role includes creating learning materials, coaching employees across voice and digital channels, assessing performance, and working…
RAKBANK is hiring an Assistant Team Leader to drive acquisition and sales of Personal Banking products through corporate partnerships and direct channels in the UAE. The role includes managing customer relationships, delivering sales targets, conducting promotions and presentations, and supporting the Team Leader with…
RAKBANK is seeking an Assistant Manager, Business Intelligence in Ras Al Khaimah. The role develops dashboards, reporting standards and performance insights for Voice and Virtual operations, and provides analysis and recommendations to support operational decisions. It also partners with business and operations teams…
RAKBANK is hiring a Relationship Officer for general insurance sales in the United Arab Emirates. The role involves selling and renewing insurance products, identifying cross-selling opportunities, supporting customers, and maintaining accurate sales and service records in compliance with regulatory requirements. The…
RAKBANK is seeking a Virtual Relationship Manager in Dubai to manage an assigned customer portfolio and meet sales and service targets. The role involves reviewing customer relationships for cross-selling opportunities, addressing client needs and resolving queries in line with internal processes and service…
RAKBANK is hiring a Data Scientist at its corporate office in Dubai. The role involves analyzing customer, sales, and portfolio data, preparing reports and dashboards, automating reporting, and sharing insights and recommendations with business teams and senior leadership. Applicants must be UAE nationals and hold a…
RAKBANK is hiring a Senior Risk Analyst for its corporate office in Dubai. The role supports enterprise-wide risk assessments, risk inventory and framework maintenance, risk appetite monitoring, governance, controls, and management reporting. Applicants should be UAE National fresh graduates or qualified Ethraa…
RAKBANK is seeking a senior leader to oversee facilities management, engineering operations, corporate services and workplace experience from its corporate office in Dubai. The role covers critical infrastructure, outsourced service providers, travel and fleet operations, government relations, budgets, procurement and…
RAKBANK is hiring an Associate Vice President and Solution Architect in Dubai to lead architecture for its Finacle core banking platform. The role covers core banking modules, end-of-day processing, integrations, customizations, upgrades and migrations, while ensuring alignment with UAE regulatory requirements. It…
RAKBANK is seeking a Sharia Compliance Lead to support compliance across its Islamic banking products, transactions, processes, and operations. The role includes conducting reviews, monitoring UAE Central Bank and Shari'ah governance requirements, reporting findings, and supporting remediation and stakeholder…
RAKBANK is hiring an Associate Vice President, IT Audit, for its corporate office in Dubai, United Arab Emirates. The role leads risk-based technology audits from planning through reporting, reviews evidence for audit action-plan closures, and contributes to audit planning and the Audit Universe. It also involves…
RAKBANK is hiring a Senior Relationship Officer for its Direct Sales CC & PL department in Dubai. The role promotes personal loans, credit cards and other banking products, acquires customers, manages sales pipelines and targets, and supports customers through loan applications. Duties also include field visits…
RAKBANK is seeking a Lead Test Engineer for its Wholesale Banking and Treasury platforms in Dubai. The role leads domain testing strategy, end-to-end and regression testing, automation initiatives, release governance, and quality reporting across banking products and technology systems. The successful candidate will…
RAKBANK is seeking a Digital Pro to help customers and staff build digital literacy and adopt the bank’s digital products and services. The role supports customers with digital banking, mobile app use and tablet-assisted onboarding, while answering queries and sharing digital security guidance. It also coordinates…
RAKBANK is seeking a Lead Test Automation Engineer in Dubai to lead automation across digital channels, core banking platforms, APIs, mobile applications, and integrations. The role includes designing automation frameworks, building regression suites, integrating tests into CI/CD pipelines, and establishing quality…
RAKBANK is hiring a Relationship Manager for its Business Banking Group in Dubai. The role focuses on acquiring business banking accounts, growing the client portfolio, meeting financial targets and cross-selling banking products. The manager will coordinate client service with support teams and ensure compliance with…
RAKBANK is seeking a Relationship Manager for its Chinese Segment in Dubai. The role involves acquiring and growing business liability and transaction accounts, managing client portfolios, meeting financial targets, and identifying cross-selling opportunities. The manager will coordinate client service and onboarding…
RAKBANK is hiring an Assistant Manager to oversee real-time workforce management for its contact centre in Ras Al Khaimah. The role monitors adherence, service levels, queue conditions and staffing, and coordinates corrective actions with Operations, Workforce Management, IT and other teams. Applicants need a…
RAKBANK is hiring a Branch Sales Officer in the United Arab Emirates to promote and sell banking products, primarily personal loans, to UAE National customers. The role includes supporting branch sales and service activities, advising customers on products, managing routine queries, and building customer…
RAKBANK is seeking a Staff Data Scientist to develop and deploy AI and machine learning solutions across customer engagement, marketing, retention, risk, and product functions. The role covers translating business problems into analytical use cases, building and deploying models in batch and real-time environments…
RAKBANK is seeking an Associate Vice President to lead the development and commercial growth of domestic payment and remittance products in Dubai. The role covers payment rails, cross-border corridors, strategic partnerships, product propositions, governance, and risk management. Candidates should have 8 to 10 years…
RAKBANK is seeking a Senior Analyst for its Third Party Risk Management work in Dubai. The role supports vendor due diligence and risk assessments, maintains risk records, prepares reports and dashboards, and coordinates with business units, procurement, vendors and onshore and offshore teams. Applicants should have…
RAKBANK is seeking a Test Engineer to join its Technology team in Dubai and help ensure the quality, reliability, and performance of banking applications and digital platforms. The role involves preparing and executing test plans, carrying out functional, regression, integration, user acceptance, and performance…
RAKBANK is hiring a Senior Analyst to manage vendor onboarding and offboarding, due diligence, supplier records, and performance reviews. The role also covers KPI and SLA monitoring, reporting, quality reviews, audit support, and process improvement in coordination with procurement, compliance, finance, and business…
RAKBANK is hiring a Senior Relationship Manager to acquire SME banking clients and grow its Business Banking portfolio in Dubai. The role involves prospecting, managing a sales pipeline, advising clients on lending and transaction banking products, and overseeing acquisition and onboarding. The successful candidate…
RAKBANK is hiring a Customer Engagement Officer in Dubai to analyze customer feedback, conduct surveys and outreach, and monitor complaints through to resolution. The role also includes quality reviews of customer interactions, support for mystery shopping, and preparation of reports and dashboards. Applicants should…
RAKBANK is seeking a UAE National to join its Wholesale Banking team as an Assistant Relationship Manager supporting corporate clients. The role includes client servicing, account opening and maintenance, transaction coordination, portfolio support, and responding to enquiries. The successful candidate will have a…